American Airlines Center Dallas: Events, Parking and Transit

Driving from Dallas Love Field Inn to American Airlines Center takes about 9 minutes. The arena is at 2500 Victory Avenue in Victory Park, and you can use the address to plan your route.

If you’re deciding between driving and transit around Dallas, this guide to getting around Dallas covers the city’s transport options and visitor routes.

American Airlines Center has more than 5,000 parking spaces, with garages and lots around the venue. Opening times vary by facility: the Lexus Garage generally opens at noon on event days, while other lots and garages generally open two hours before an event and remain open for two hours after it ends.

Garages near the arena

The Fifth Third Garage at 2503 Victory Avenue opens two hours before events and accepts credit or debit cards and prepaid parking passes. The Commons Garage at 2601 Victory Avenue opens two hours before arena events for guests paying by credit card.

The Lexus Garage is at 2620 North Houston Street and has a clearance of 8 feet 2 inches. Check vehicle clearance before choosing it.

Accessible parking and parking rules

Lot F is across from the North entrance at 2721 North Houston Street and is reserved for ADA parking. It has 105 spaces, operates first come, first served, and accepts credit card payment on arrival without a parking pass.

Overnight parking and in-and-out privileges are not permitted in arena parking areas. Tailgating rules prohibit grilling, open flames, food preparation and consuming alcoholic beverages in those areas.

Tickets are sold through Ticketmaster and the arena box office; the arena also names the Dallas Mavericks and Dallas Stars as authorized sellers. Tickets are not refundable or exchangeable. If an event is canceled or rescheduled, contact the original point of purchase.

The box office is on the arena’s northeast corner, across from the Lexus Garage. Its hours are Tuesdays and Thursdays from 10 a.m. to 5 p.m.; on event days it opens at 10 a.m. Hours can change, so check the official site before you go.

For will-call, bring valid photo identification and the credit card used for the purchase. If the box office has closed, remaining will-call tickets can be collected at the North entrance. Re-entry is not allowed, though a Guest Services Supervisor may approve it in certain situations, such as medical needs.

Bag sizes and security

Wristlets, wallets and clutches measuring 4.5 by 6.5 inches are permitted at all entrances. Purses up to 14 inches long by 6 inches wide by 14 inches high are allowed through the North, East, West and South main entrances, where they undergo X-ray inspection.

Medical bags and diaper bags accompanying a small child are allowed at all entrances if they are smaller than 14 inches long by 6 inches wide by 14 inches high; security inspects them. Clear bags are permitted but not required, and all permitted bags are subject to inspection.

Backpacks, large totes and other bags exceeding 14 by 6 by 14 inches are prohibited. The arena does not provide storage for oversized bags or luggage. Aerosol cans, alcoholic beverages and illegal drugs are among items that may result in refused entry.

The arena is cashless, accepting credit and debit cards. Reverse ATMs are located near the Modelo Gold Lion Club and Michelob Ultra Club.

Victory Station is across Victory Avenue from the arena’s west entrance. DART Green and Orange light-rail lines serve the station, as do Trinity Railway Express trains and Red and Blue Line special-event trains. Some event trains run directly to Victory Station; Red and Blue Line riders can also transfer at West End Station.

DART Bus Route 49 serves the arena. You can board near West End Station at Rosa Parks Plaza and exit at Houston at Payne. After the event, the return stop is on Victory Avenue beside Victory Station. For a broader explanation of routes and transfers, use this Dallas Metro map and DART guide.

Trinity Railway Express has no scheduled Sunday service, though it may add service for special occasions. For Mavericks and Stars games beginning after 6 p.m., a westbound TRE train toward Fort Worth departs Victory Station 20 minutes after the game; that hold does not apply to Sunday games or events.

Some events have one post-event Red Line train and one post-event Blue Line train from Victory Station, departing about 15 minutes after the event ends. Availability depends on the event listing.

DART’s final Green and Orange Line departures vary by direction and by weeknight or weekend, so check the DART schedule for your event before relying on a late train.

After events, taxis stage on Houston Street south of Payne Street, with another taxi stand on the south side of Nowitzki Way.